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Discovery
Map how calls and requests land today — phone, answering service, CRM, calendar, email. Pick one primary. About 30–45 minutes.
Follow-Up Rescue is one service package: it answers when you can’t — after hours, mid-job, or a missed call — takes and logs the request, prepares follow-ups you approve, and can follow up open quotes, using the tools you already run. Nothing books itself.
Mid-job, after hours, weekends — calls come in while nobody can answer. Answering services take a message and stop. Open quotes sit until someone remembers. The job goes to the company that got back first.
Follow-Up Rescue is one service package — not another phone system and not a full software swap. It rescues the leads you already paid for: answers when you can’t, lists the request, drafts a follow-up you approve, nudges open quotes on a fixed rhythm, and sends you a simple weekly wrap-up.
Curious what missed calls might be costing you? Try the free missed-call cost calculator — estimate from your numbers only.
Clear scope in writing before anything goes live. Updates by short video when something changes.
Map how calls and requests land today — phone, answering service, CRM, calendar, email. Pick one primary. About 30–45 minutes.
Hook up answering when you can’t, request capture, 3-touch quote follow-up, and a weekly wrap-up — one setup. We walk through it with you before anything goes live.
You approve the phone playbook, first follow-up wording, and handoff rules once. Routine emails can run on that wording. Nothing books or prices without your OK.
We watch that it keeps working, fix breaks, tweak wording within a cap, and send the weekly wrap-up.
One service package — answering, capture, drafts, and quote follow-up — using tools you already run. You approve before anything books.
Part of Follow-Up Rescue — nights, mid-job, after hours — the phone still gets answered using your shop’s playbook. You stay in control. Nothing books itself.
Calls stay on the shop’s number. Forward when nobody picks up — built for after-hours and no-answer first, available 24/7 when you want it.
At setup we learn services, area, hours, tone, and never-say rules. You approve the phone playbook once; answering follows it. Anything that books, prices, or commits the shop still needs your OK.
Name, number, address, problem, and best time to reach them — plus a short call summary so you’re not starting from scratch.
When a caller wants a person, wants to book, or it’s urgent — you get alerted. No auto-booking. No SMS from us.
When your CRM allows it (for example Jobber or Housecall Pro), we feed requests into your tools carefully so your system stays the source of truth. We confirm your exact setup during testing.
Email confirmation plus up to two follow-ups. Follow-ups stop on reply, opt-out, handover, or when the lead is handled.
We start often with HVAC and plumbing — same idea for any trade or service that lives on missed calls and web requests.
Follow-Up Rescue is one service package. Billing has two parts of the same fee: a fixed setup, then monthly monitoring. Free 2-week pilot first. Written quote before any paid work. Email-first — no SMS, no auto-book.
Written quote after discovery Not listed on this page — numbers come after we map your company
Monthly Watch · fix breaks · capped wording tweaks · weekly wrap-up
One fixed package · free 2-week pilot · short video first · plugs into tools you already run — not a platform swap.
See the short walkthrough of Follow-Up Rescue in action — answer when you can’t, list the request, owner-approved follow-up, and weekly wrap-up.
~90 seconds · captions on screen · you approve before anything sends
Tell us about your company. We'll reply by email — usually within one business day.